Certified ISO 9001 Lead Implementer (PECB)

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Training time:

06.07.2022.

–

10.07.2022.

Purpose

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. Participants will also gain a thorough understanding of best practices used to implement quality processes based on requirements from ISO 9001. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization – A quality management approach).

Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
Persons responsible for the Quality or conformity in an organization
Members of an quality team
Expert advisors in Quality Management Systems
Technical experts wanting to prepare for an quality function or for a QMS project management function

Goal

To understand the implementation of a Quality Management System in accordance with ISO 9001
To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization
To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001 and ISO 9004
To acquire the necessary expertise to manage a team implementing ISO 9001
To develop the knowledge and skills required to advise organizations on best practices in the management of quality
To improve the capacity for analysis and decision making in the context of quality management
To prepare an organization for an ISO 9001 audit

Content

Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001

Introduction to management systems and the process approach
Fundamental principles of Quality
Presentation of the standards ISO 9000 and quality framework
Understanding the requirements of ISO 9001:2015 clause-by-clause,
- Quality Management System
- Management responsibility
- Resource management
- Product/Service realization
- Measurement, analysis and improvement

Day 2: Initiating a QMS project based on ISO 9001

Selection of the approach and implementation methodology
Creation of quality team
Definition of the scope
Definition of quality policy and objectives
Identification and analysis of customer needs and requirements
Writing a business case and a project plan for the implementation of a QMS
Drafting a QMS

Day 3: Implementing a QMS based on ISO 9001

Implementation of a document management framework
Development of a training & awareness program and communicating about the Quality
Resource management processes (human resources, infrastructure and work environment)
Product/service realization processes
Purchasing process
Operations management of a QMS

Day 4: Controlling, monitoring and measuring a QMS;certification audit of a QMS

Controlling and monitoring a QMS
Measurement of customer satisfaction
ISO 9001 internal Audit
Management review of a QMS
Implementation of a continual improvement program
Preparing for an ISO 9001 certification audit
Plan for registration with the certification body

Day 5: Certification Exam

Exam and certification:

The “Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
- Domain 1: Fundamental principles and concepts of Quality
- Domain 2: Quality Management System Best Practice based on ISO 9001
- Domain 3: Planning a QMS based on ISO 9001
- Domain 4: Implementing a QMS based on ISO 9001
- Domain 5: Performance evaluation, monitoring and measurement of a QMS based on ISO 9001
- Domain 6: Continual improvement of a QMS based on ISO 9001
- Domain 7: Preparing for a QMS certification audit
The “Certified ISO 9001 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
Duration: 3 hours
For more information about exam, refer to PECB section on ISO 9001 Lead Implementer Exam
After successfully completing the exam, participants can apply for the credentials of Certified ISO 9001 Provisional Implementer, Certified ISO 9001 Implementer or Certified ISO 9001 Lead Implementer, depending on their level of experience
A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
For more information about ISO 9001 certifications and PECB certification process, refer to PECB section on ISO 9001 Lead Implementer Certification

Izvor: https://pecb.com/en/education-and-certification-for-individuals/iso-9001/iso-9001-lead-implementer

Mode of operation

The seminar lasts 5 days.

Theoretical and practical work with exercises.

The seminar can be conducted: in a classroom format, as online or adapted to the needs of a specific organization (in-house).

Documents proving

All participants receive a participation certificate.

Participant will receive the certificate once he/she comply with all the requirements of this certification.

Lecturers

dr.sc. Silvana Tomić Rotim

Price

1.100,00 EUR + VAT

Exam and certification fees are included in the training price.

Contact

ZIH d.o.o.

tel: 01/4855-271, 4855-273

fax: 01/4855-272

e-mail: zih@zih.hr

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