hr en

Designing an ISO 22301:2012 business continuity management system

Intended for

  • Board members responsible for business continuity (BCM) 
  • Leaders and members of the sector / office of security 
  • Team members for establishing BCM 
  • IT professionals responsible for BCM / IT security 
  • Technical staff responsible for BCM / IT security 
  • Auditors of a BCM system 
  • Experts dealing with management systems (ISO 9001, ISO 20000, ISO 27001, ...)


  • Teach attendants to understand the danger of business interruption, especially the key business processes and IT support 
  • Familiarize attendants with the way to assess effects of business interruption and IT support and risk assessments on the company's operations 
  • Familiarize attendants with different approaches to establish a BCM 
  • Become familiar with the requirements of ISO 22300 which provides a holistic approach to the development and implementation of a BCM system and IT support 
  • Become familiar with the way to assess the readiness of IT to support BCM 
  • Become familiar with the way of developing, implementing and application of the BCM system and IT support: planning, development and strategies, making recovery plans, raising awareness of the BCM, the BCM training, assessments and improvements of BCM 
  • Become familiar with the process of BCM system certification


1. Day:

Introduction to BCM

  • What is and why BCM? Possible approaches / standards for the development of BCM: ISO 22301, ITIL, COBIT, BSI 25999, DRI, BCI, ISO / PAS 22399

BCM life cycle:

  • Preparing and initiating the establishment of a BCM: Creating a project plan, determination of responsibility, resource planning, BCM documentation, BCM policy 
  • Understanding your own business: Determination of key business processes, Impact analysis of interruption of business processes in the company's operations (BIA), risk assessment and risk handling 
  • Determination and adoption of BCM strategies: Choosing a solution according to the RTO and RPO requirements, Deciding on the BCM strategy, teams and responsibilities for the BCM 
  • Creating and activating the BCM plans (BCP): Procedures for incident response (ERP / IMP), plan to rebuild the business process (BCP) 
  • Development of the BCM culture 
  • Testing and training of BCM

2. Day:

  • Application of the ISO 22301 norm in the development, implementation and improvement of the BCM system 
  • PDCA cycle of BCM 
  • Analysis of the requirements of the standard, Section 4-10 
  • Internal assessment of the BCM system 
  • Certification preparation for BCM system according to ISO 22301

3. Day:

  • Readiness of IT support for BCM: 
  • Understanding the relationship between BCM and IT 
  • Assessing the readiness of IT for BCM 
  • Readiness planning of IT support 
  • Determination of strategic options of IT support
  • Implementation and application of IT support to BCM 
  • IT Audit, corrective and preventive improvement actions

Work methods

  • The seminar lasts 3 days
  • Theoretical and practical work with exercises


All attendants receive a participation certificate. In addition, after the seminar is over, those that wish can take the test to get the ISO 22301 Foundation certificate.

Lecturer Zdravko Krakar, Silvana Tomić Rotim and Nataša Kučeković, dipl.inf.


3.450 Kn + VAT

The price includes: a collection of slides and work materials for the seminar, a participation certificate, lunch and refreshments during breaks.


ZIH d.o.o., tel.: 01/4855-271, 4855-273; fax: 01/4855-272, e-mail:


By sending the filled out application form

Application form